Shipping policy

At LuxByLumi we care about your shopping experience from the very first moment. That’s why we would like to offer you free shipping on all our orders.

When will my order be processed?

Once your order has been placed, we will begin preparing it so it can be shipped as soon as possible to the address provided during checkout.

Orders are processed on business days. Please note that we do not ship or prepare orders during weekends or public holidays.

Once your order has been processed, you will receive an email with tracking information so you can check the status of your shipment.

How long will it take to receive my order?

We ship all orders usually processed in less than 1-2 days. The estimated delivery time is 5 to 7 business days from the moment your order is prepared.

We use tracked shipping so you can receive LuxByLumi products conveniently and safely at home.

Delivery times may vary slightly during periods of high demand, public holidays, special campaigns, or due to logistical issues beyond LuxByLumi control.

Where do we ship?

We currently ship within US.

Tracking information

Once your order has been processed, you will receive the tracking number or the necessary information to check the status of your shipment.

If you have any questions about your order, you can write to us at:

info@luxbylumistore.com